FAQ

Getting started

Where can I find the minimum deposit amount required for non-BTC?
Published on 16 Oct 2024Updated on 24 Oct 202549
Why is there a minimum deposit amount for non-BTC?
Published on 16 Oct 2024Updated on 3 Sept 202530
What should I do if I forget to fill in tag/memo?
Published on 15 Oct 2024Updated on 27 Jan 2026108
Where can I find the minimum BTC amount required for deposits?
Published on 15 Oct 2024Updated on 3 Sept 202532
Why is there a minimum amount to deposit BTC?
Published on 15 Oct 2024Updated on 3 Sept 202513
What should I do if I deposit BTC less than minimum amount?
Published on 15 Oct 2024Updated on 3 Sept 202527
What should I do if I deposit to the wrong address?
Published on 15 Oct 2024Updated on 3 Sept 2025222
How do I start onboarding as an institutional user?
Published on 10 Oct 2024Updated on 2 Feb 202649
Beneficial Ownership FAQ
Published on 10 Oct 2024Updated on 1 Dec 20256
How do I check the status of my institutional verification?
Published on 10 Oct 2024Updated on 8 Oct 202531
How do I fix errors when submitting my institutional verification?
Published on 10 Oct 2024Updated on 8 Oct 202560
What's Smart Sync on spot copy trading?
Published on 9 Oct 2024Updated on 31 Dec 2025255
What's a dusting attack?
Published on 4 Oct 2024Updated on 3 Dec 202513
How do I automate my trades?
Published on 1 Oct 2024Updated on 17 Nov 202510
Crypto gift FAQ
Published on 26 Sept 2024Updated on 6 Feb 20261,064

Showing 106-120 of 361 articles